jobs in AirAsia

全职 Manager, GSA 工作, 薪水, AirAsia Federal Territory 公司招聘中 - Ricebowl

Undisclosed

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Job Description

JOB DESCRIPTION:


YOUR ROLE AS AN MANAGER, GSA SALES

A GSA Manager is responsible for managing and growing the commercial performance of an airline, travel brand , or tourism company through appointed General Sales Agent in a market. The role focuses on sales strategy, market expansion, revenue growth, partnership management and operational coordination, at the same time establishing the branding and reputation of AirAsia in a foreign ground.


Key Responsibilities

Sales & Revenue Growth

  • Develop and execute market sales strategies to achieve revenue, passenger & load factor targets.
  • Drive sales performance through travel agencies, OTAs, and trade partners.
  • Monitor market trends, competitor activities, and pricing strategies.

Relationship Management

  • Manage relationships and conduct regular business reviews with GSAs & key partners, including performance review with GSA against agreed KPI and sales targets
  • Negotiate commercial agreements, incentives, and joint marketing campaigns.
  • Represent the company at industry events, trade shows, and networking functions.
  • Ensure GSAs maintain service quality, reporting accuracy, and brand standards

Market Development

  • Analyze local market demand and customer behavior.
  • Recommend route opportunities, promotional strategies, and seasonal campaigns.
  • Collaborate with marketing teams on brand visibility and trade engagement initiatives.

Operational Coordination

  • Coordinate with internal departments such as revenue management, operations, finance, and customer service.
  • Ensure GSAs comply with company standards, policies, and reporting requirements.
  • Monitor booking performance, sales pipelines, and operational KPIs.

Reporting & Performance Analysis

  • Prepare sales forecasts, market intelligence reports, and performance presentations.
  • Track KPIs including revenue, yield, conversion, and agency productivity.
  • Provide strategic recommendations to senior management.


REQUIREMENTS

  • Bachelor’s degree in Business, Marketing, Hospitality, Aviation, or related field.
  • 5–10 years of experience in airline sales, travel industry, OTA, or commercial partnerships.
  • Strong understanding of airline distribution, BSP, and travel trade ecosystem.
  • Proven track record in sales growth and account management.
  • Excellent negotiation, communication, and presentation skills.
  • Proficiency in computer skills (MS Office, Google Suite, CRM and reporting tools)
  • Ability to work independently and manage multiple stakeholders.
  • A proactive approach to problem-solving and achieving targets

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

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