- Johor Bahru Johor Malaysia
PERSOL Hiring! Full Time Manager, Custom Brokerage in Johor, Earn up to MYR 13,000 - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
The Manager is responsible for the branch affairs of the Custom Brokerage products and Custom process.
Drive effective and future-oriented resource planning in the custom brokerage organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancie
Effectively manage the performance of the custom brokerage, coach and support the team leaders as necessary
Drive change management in the branch organization/custom brokerage
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure consistent achievement of operational standards to meet customer requirements
Manage and monitor productivity KPIs against budget, initiate corrective actions
Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations
Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.
Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.
OTHER DUTIES
Always Ensure adherence to the Code of Conduct policy of the Group
Adhere to the Code of Conduct policy of the Group
Any other job-related tasks as assigned by the superior
SUPERVISORY RESPONSIBILITIES
Report any incident to superior .
Any other job-related tasks as assigned by the superior.
Support branch Commercial by attending customer meetings as and when required
QUALIFICATIONS
Degree/Diploma/SPM in Business administration, economics, marketing, or logistics preferred
Minimum of 5 years of leadership/management experience preferred
Good communication, presentation, negotiation, and interpersonal skills
By submitting my personal data and curriculum vitae (CV) to PERSOL and its affiliates, I consent to the collection, use, and disclosure of my personal data for the purposes outlined in the Privacy Policy. I acknowledge that I have read, understood, and agree to the Privacy Policy, which is available at the relevant PERSOL website.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More
