Konica Minolta Business Solutions Hiring! Full Time Customer Support Executive (Billing and Invoicing) in Selangor, Earn up to MYR 4,000 - Ricebowl

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Responsibilities:

• Manage end-to-end invoicing processes, including meter readings collection (via calls, email, SMS, etc.), data entry, and timely issuance of tax invoices for rental and meter click charges.
• Ensure billing accuracy by monitoring, validating, and resolving discrepancies in meter readings.
• Generate and analyse billing reports to detect usage trends, anomalies, and opportunities for improvement.
• Maintain accurate and up-to-date customer master data to support seamless invoicing operations.
• Handle billing-related inquiries from internal and external stakeholders, including invoice clarifications, payment queries, and dispute resolution.
• Process credit notes for billing adjustments and follow through on necessary corrections.
• Collaborate with cross-functional teams (e.g., Sales, Finance) to resolve billing issues and improve workflows.
• Ensure proper documentation, filing, and archiving of billing records in compliance with company policies.
• Review business contracts periodically to ensure billing aligns with agreed terms, and escalate discrepancies when needed.

Job Requirements:

• Diploma/Degree in Finance, Business, or related field
• 2 years’ experience in billing/invoicing (preferred)
• Proficient in SAP or similar ERP systems
• Good English & Bahasa Malaysia (Mandarin is a plus)
• Strong Excel skills (Pivot Tables, VLOOKUP)
• Detail-oriented and able to meet deadlines
• Knowledge of business contracts is an advantage

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Application Question(s):

• What is your expected salary ?
• When are you able to start / How long is your notice period ?

Work Location: Hybrid remote in Petaling Jaya