- Singapore
Working Location
Job Description
Responsibilities
• Design, develop, and customise Salesforce solutions using:
o Apex o Lightning Web Components (LWC)
o Flows o Custom Objects
o Validation Rules
o Omnistudio components (where applicable)
o Action Plan
o Document Generation
• Configure and implement Salesforce platform capabilities, primarily on Public Sector Solution, Service Cloud, with potential exposure to Experience Cloud and other platform features
• Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft integration services
• Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment
• Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence
• Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product Manager to translate business requirements into technical implementations
• Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables
• Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime
• Support deployment activities across development, SIT, UAT, staging, and production environments
• Follow established development standards, GitLab version control practices, and CI/CD deployment processes
• Create and maintain technical documentation, including technical designs, deployment procedures, and operational playbooks
• Continuously improve application performance, maintainability, and user experience through adherence to Salesforce best practices
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