全职 IAM engineer Jobs, salary up to SGD 5,000 in Helius Technologies Pte Ltd Singapore - Ricebowl

IAM Operations Engineer

We are seeking an experienced Identity and Access Management (IAM) Operations Engineer to support and enhance our enterprise identity platform. This role focuses on the day-to-day operations, administration, and continuous improvement of IAM services across cloud and enterprise environments. The ideal candidate has strong hands-on experience with Microsoft Entra ID and AWS IAM Identity Center, and works closely with security, infrastructure, and application teams to ensure secure and seamless access for users.

Responsibilities:

Identity Platform Management

·      Operate, administer, and support enterprise IAM platforms, including Microsoft Entra ID and AWS IAM Identity Center

·      Support authentication and authorization mechanisms such as SSO, MFA, conditional access, and federation

·      Implement and maintain IAM policies, standards, and operational procedures

·      Integrate IAM solutions with cloud services, SaaS applications, and on-prem systems

·      Perform access reviews, audits, and compliance-related activities

·      Participate in IAM platform upgrades and enhancements during weekend maintenance window

User Support & Operations

·      Provide Level 2 / Level 3 support for incidents and service requests

·      Monitor system performance and infrastructure health to ensure availability and optimal operation

IT Service Management

·      Understands ITIL processes for Incident, Problem, Change Management

·      Create and update tickets with detailed documentation and resolution steps

·      Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·      Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

·      Maintain runbooks for common operational tasks

Required skills and qualifications

·      Singaporeans only

·      A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 years of work experience

·      At least one year of hands-on experience in IAM or identity-related operations

·      Strong practical experience with:

a.     Microsoft Entra ID (Azure AD) – users, groups, conditional access, MFA, SSO, enterprise applications

b.     AWS IAM Identity Center – permission sets, account assignments, and federation

·      Solid understanding of identity concepts: authentication, authorization, RBAC, least privilege, federation

·      Experience with IAM-related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect

·      Familiarity with cloud environments and security best practices

·      Strong troubleshooting and problem-solving skills

·      Ability to work effectively with cross-functional technical and business teams

·      Good documentation and communication skills

Preferred skills and qualifications:

·      Experience supporting hybrid identity environments (on-prem AD + cloud)

·      Relevant certifications e.g. Microsoft Certified: Identity and Access Administrator Associate