Daikin Malaysia Sales & Service Hiring! Full Time Admin Intern in Selangor - Ricebowl

Job Descriptions:

• Support senior team members in managing and responding to all incoming service, warranty, and technical enquiries.
• Handle inbound service calls efficiently, ensuring prompt responses and accurate information delivery to customers.
• Assist in customer care advisor team process and learn how to handle customer satisfaction.
• Maintain proper documentation of customer interactions, service records, and case resolutions.
• Provide administrative support in processing service requests, warranty claims, and follow-up actions.
• Ensure all enquiries are handled in accordance with company policies and service standards.

Requirements:

• Diploma or Bachelor’s Degree in, Business Administration, Business Management, or equivalent.
• Minimum GPA: 3.0 and above.

Skills & Competencies

• Strong written and verbal communication skills in English.
• Excellent organizational abilities and attention to detail.
• Analytical thinking, with good report writing and presentation skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Workstyle & Attitude

• A collaborative team player who can also work independently and take initiative.
• Willingness to learn, adapt, and thrive in a fast-paced environment.

Availability for a minimum internship duration of 4 to 6 months is preferred.