PERSOL APAC Hiring! Full Time Senior Application Support Engineer in - Ricebowl

We are seeking an experienced Application & Database Specialist to manage business applications, maintain database systems, and support enterprise reporting needs. This role requires strong technical expertise in application support, database administration, and data management.

Key Responsibilities

Application & Database Support (60%)

• Provide daily support for business applications and databases, resolving system issues and ensuring smooth operations.
• Maintain and enhance application features, including implementation of patches, upgrades, and database migrations.
• Manage user access and perform system/application testing for new releases.
• Monitor and tune database performance, troubleshoot errors, and ensure system availability.
• Oversee IT audits, BCP activities, and ensure compliance with IT policies and security standards.
• Support general IT operational tasks when required.

Data Management & Reporting (40%)

• Translate business requirements into structured data specifications.
• Build and enhance data models (conceptual, logical, physical) for reporting and analytics.
• Develop and maintain datamarts/data warehouses to support business intelligence initiatives.
• Perform data extraction and deliver reports using Power BI and Tableau.
• Ensure accuracy, structure, and integrity of data across systems.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Minimum 8 years’ experience in application support role.
• Strong knowledge of MS SQL databases, scripting languages, and query optimization.
• Hands-on experience in database design, data modeling, and data warehouse/datamart development.
• Experience in SAP Business Intelligence, highly preferred