GREATECH TECHNOLOGY BERHAD Hiring! Full Time Quality Manager in Pulau Pinang - Ricebowl

Key Responsibilities :

• Lead and manage overall Quality Assurance (QA) and Quality Control (QC) functions for manufacturing operations.
• Take ownership of the company Quality Management System (QMS) and ensure compliance with ISO standards, customer requirements, and internal procedures.
• Provide strong technical support and hands-on troubleshooting for welding processes, weld quality defects, and fabrication-related quality issues.
• Review and improve welding procedures, inspection standards, quality control plans, and work instructions.
• Lead root cause analysis and corrective/preventive actions (CAPA) for welding and manufacturing quality issues.
• Work closely with Production, Engineering, Fabrication, and Project teams to improve product quality and process efficiency.
• Handle customer complaints, supplier quality issues, and internal non-conformance cases.
• Monitor and analyze quality KPIs, rejection trends, weld defect rates, and continuous improvement activities.
• Manage internal and external quality audits, including customer audits and ISO audits.
• Ensure proper implementation of inspection methods, quality documentation, and reporting systems.
• Lead and develop the QA/QC team, including training and performance improvement.
• Support new project development, supplier qualification, and process validation activities.
• Ensure compliance with safety, regulatory, and industry quality standards. 

Requirement :

• Bachelor’s Degree in Engineering, Quality Management, Manufacturing, or related field.
• Minimum 8–10 years of quality management experience in manufacturing or fabrication environment.
• Strong hands-on experience in welding processes, fabrication, and weld quality inspection is a must.
• Familiar with welding standards, weld defect analysis, and fabrication quality control.
• Solid experience in managing ISO 9001 Quality Management System (QMS).
• Experience in handling customer complaints, supplier quality management, and audit activities.
• Strong knowledge in root cause analysis tools such as 8D, Fishbone, Why-Why Analysis, and CAPA.
• Good leadership, communication, and problem-solving skills.
• Certified Welding Inspector (CWI) or related welding certification will be an added advantage.

Preferred Experience :

• Experience in automation machinery, fabrication, system integration, or precision manufacturing industry.
• Exposure to stainless steel fabrication, structural welding, TIG/MIG welding processes, and machining quality control.
• Familiar with supplier quality management and customer audit requirements.