- 325 UBI AVENUE 1 East Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Key Responsibilities:
* Supervise and coordinate daily front-of-house operations
* Ensure high standards of customer service and guest satisfaction
* Manage and train service staff (waiters/waitresses/crew)
* Handle customer feedback and resolve complaints professionally
* Monitor cleanliness, hygiene, and food safety standards (HACCP compliance if applicable)
* Assist in staff scheduling and shift planning
* Ensure smooth coordination between kitchen and service team
* Manage cashiering duties and daily closing reports
* Support outlet manager in achieving sales and operational targets
JOB REQUIREMENTS:
* Minimum 1–3 years of experience in F&B or hospitality (supervisory role preferred)
* Good communication skills in English (other languages is a plus)
* Strong leadership and team management skills
* Customer service oriented and able to handle fast-paced environment
* Willing to work shifts, weekends, and public holidays
* Basic knowledge of food hygiene and safety standards
* Responsible, proactive, and able to multitask
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