ServLink Technology Resources Pte Ltd Hiring! Full Time Desktop Support Engineer in - Ricebowl

ServLink Technology Resources Pte Ltd is a leading Information Technology and Services company, headquartered in Singapore, with over 250 employees and operations in 11 countries. The company has a direct presence in Singapore, Thailand, and Malaysia, while partnering with organizations in other countries like Indonesia, Vietnam, and the Philippines. ServLink specializes in authorized service parts resale, multivendor product maintenance, product repair services, and workplace and data center support services. With a commitment to providing reliable IT solutions, ServLink is a trusted partner for comprehensive IT support.

This is a full-time on-site role for a Desktop Support Engineer based in Singapore. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, diagnosing and resolving hardware and software issues, troubleshooting computer systems, and managing printer support. The role also involves ensuring the efficient performance of computer hardware and peripherals while providing excellent customer service to resolve technical issues promptly.

• Proficient in supporting and troubleshooting Desktop Computers and Computer Hardware
• Strong Technical Support and Printer Support skills
• Experience in diagnosing, troubleshooting, and resolving technical issues
• Excellent communication and problem-solving abilities
• Ability to work on-site and handle technical challenges independently
• Diploma or higher in Information Technology, Computer Science, or a related field
• Industry certifications such as CompTIA A+, ITIL, or equivalent are advantageous
• Prior experience in an IT support or desktop engineer role is preferred