Smollan Hiring! Full Time Account Director, MYG in Selangor - Ricebowl

About the Company

Smollan is committed to delivering client growth and ensuring high client retention by building strategic partnerships, ensuring continued service excellence and evolution, and developing innovative, value-added retail solutions that drive return on investment.

About the Role

The role involves providing strategic direction for the Client program (Malaysia and Singapore), responsible for M-O-M portfolio growth, and supporting the Senior General Manager (SGM), MYSG in evolving the business service offering for sustainable profitability and growth.

Responsibilities

• Development of Client Development Plan
• Sound Commercial Models
• Relationship Management
• Strategic Client Analysis and Insights
• Client Experience & Business Growth
• Stakeholder Management
• Business metrics
• Leadership

Qualifications

• Degree or professional qualification in any related discipline
• Master’s degree in business administration is an added advantage

Required Skills

• Excellent knowledge and understanding of the Retail/Consumer Electronics business and industry, preferrable Malaysia and Singapore
• Proven excellent client and account serving experiences
• Strong ability to analyze business challenges and provide appropriate solutions to business leaders (problem-solving)
• Proven project management experience for complex, large-scale set-ups/expertise with relationship-building
• Excellent presentation, communication, and influencing skills (verbal and written)
• Strong understanding of the client’s industry/business/products
• Strong strategic thinking skills and an innovation mindset
• Advanced numeracy and analytical skills
• Excellent proficiency in office productivity tools
• Highly skilled in persuasion and negotiation, interpersonal skills
• High levels of integrity and dependability
• Ability to work with diverse cultures and multiple levels
• Excellent English verbal and written communication
• Sales acumen, business development, and selling skills
• Results driven

Preferred Skills

• Relevant exposure to local and global retail environments
• Proven track record of managing people, operations, and clients
• Proven track record of managing people, clients, and relationships with national retailers, suppliers, and wholesalers
• Excellence relationship management