ManpowerGroup Hiring! Full Time Sales Coordinator in Pulau Pinang - Ricebowl

About the Role

The role involves identifying, prospecting, and onboarding new F&B merchants to the Omnicommerce platform, while also conducting market analysis and delivering product demonstrations.

Responsibilities

• Identify, prospect, and onboard new F&B merchants (restaurants, cafes, bars, cloud kitchens) to the Omnicommerce platform.
• Conduct market mapping and competitive analysis to target high-potential merchant segments.
• Deliver product demonstrations showcasing the value of dine-out deals, reservations, and loyalty solutions.
• Negotiate commercial terms and manage contractual agreements with merchants.
• Develop and implement strategies to boost GMV and transaction volume, monitoring conversion and redemption rates.
• Provide insights and recommendations to optimize merchants’ omnichannel presence, identifying upsell and cross-sell opportunities.
• Act as the main contact for merchants, ensuring satisfaction, conducting business reviews, and coordinating issue resolution.
• Stay updated on F&B trends, competitor activities, and gather merchant feedback to guide product development.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2–4 years of experience in merchant acquisition, business development, account management, or partnerships (F&B, hospitality, or e-commerce preferred).
• Fresh graduates are encouraged to apply.

Required Skills

• Proven track record of meeting or exceeding sales and revenue targets.
• Strong understanding of the F&B industry and familiarity with grocery and retail operations.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Proficiency in data analysis and CRM tools (Salesforce, Google Sheets, SQL).
• Analytical mindset, self-motivated, results-driven, and capable of working independently.

Preferred Skills

• Relationship management and consultative sales expertise.
• Strategic and analytical thinking to optimize omnichannel performance.
• Deep knowledge of F&B operations and digital solution integration.
• Strong problem-solving skills with a focus on client satisfaction and measurable outcomes.

Pay range and compensation package

Competitive salary based on experience and qualifications.