Six Sigma Plus Entertainment Hiring! Full Time Relationship Manager in - Ricebowl

NOW HIRING Relationship Manager

Full-Time | Entry to Mid-Level

Client Relationship • Account Management • Sales Support • Customer Success

People-Focused • Fast-Paced • Growth-Oriented Environment

We are looking for a proactive and people-driven Relationship Manager to build strong client relationships, manage accounts, and ensure long-term customer satisfaction and business growth.

This role is ideal for someone who enjoys working with people, solving client needs, and developing long-term business partnerships that create value on both sides.

ROLE OVERVIEW

As a Relationship Manager, you will act as the key point of contact for clients, ensuring smooth communication, strong engagement, and consistent delivery of excellent service and solutions.

KEY RESPONSIBILITIES Client Relationship Management

• Build and maintain strong, long-term client relationships
• Serve as the primary contact for assigned accounts
• Understand client needs and provide tailored solutions
• Ensure high levels of customer satisfaction and retention
• Proactively engage clients to strengthen partnerships

Account Management & Growth

• Manage a portfolio of client accounts
• Identify upselling and cross-selling opportunities
• Support revenue growth through client expansion strategies
• Monitor account performance and engagement levels
• Develop strategies to increase client value and loyalty

Communication & Coordination

• Communicate updates, solutions, and service information to clients
• Coordinate with internal teams to fulfill client requirements
• Handle client inquiries, issues, and escalations professionally
• Ensure timely response and resolution of client concerns
• Maintain clear and consistent communication flow

Reporting & Performance Tracking

• Track client activity, engagement, and account health
• Prepare reports on account performance and growth opportunities
• Monitor KPIs such as retention, satisfaction, and revenue contribution
• Support management reporting and business insights
• Document client interactions and account updates

IDEAL PROFILE

• Strong interpersonal and communication skills
• Customer-focused and relationship-driven mindset
• Confident, professional, and persuasive personality
• Strong problem-solving and negotiation skills
• Able to multitask and manage multiple clients
• Positive attitude with a growth mindset

REQUIREMENTS

• Diploma/Degree in Business, Marketing, Finance, or related field
• Experience in customer service, sales, or account management is an advantage
• Strong verbal and written communication skills
• Good organizational and time management skills
• Basic understanding of CRM systems is a plus
• Ability to work in a fast-paced, target-driven environment

WHAT WE OFFER

• Career growth into Senior Relationship Manager / Account Director roles
• Performance-based growth and advancement opportunities
• Exposure to key clients and business decision-making
• Training in sales, negotiation, and client management skills
• Mentorship and professional development support
• Dynamic and people-focused working environment

APPLY NOW

Join us and help build strong, lasting client relationships that drive business success and growth.