SummitNext Technologies Hiring! Full Time HR Lead in Selangor - Ricebowl

About the Role

SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider, is seeking an experienced and proactive HR Lead to oversee and manage end-to-end human resources operations. The ideal candidate will have strong HR knowledge within a BPO environment, excellent communication skills, and hands-on experience in visa and work permit processing. Experience in payroll processing and basic accounting knowledge will be a strong advantage.

Key Responsibilities

• Lead and manage day-to-day HR operations including onboarding, employee relations, HR administration, and payroll processing

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  Support hiring needs across BPO operations, ensuring timely and quality manpower delivery

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  Handle payroll preparation, verification, and coordination, ensuring accuracy and timely salary disbursement

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  Manage visa, work permit, and employment pass processing for foreign employees

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  Ensure compliance with Malaysian labor laws, company policies, and SOPs

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  Act as the point of contact for employees on HR-related matters

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  Coordinate with management on workforce planning and HR initiatives

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  Maintain accurate HR records, payroll data, and employee documentation

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  Support performance management, disciplinary processes, and employee engagement activities

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  Work closely with finance/accounts teams on payroll-related matters

Job Requirements

• Diploma / Degree in Human Resources, Business Administration, Accounting, or a related field

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  Minimum 3–5 years of HR experience, preferably in a BPO environment

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  Fluent in spoken and written Mandarin (to liaise with Mandarin-speaking stakeholders)

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  Good command of English (spoken and written)

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  Strong knowledge of visa and work permit processing in Malaysia

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  Hands-on experience in payroll processing

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  Basic accounting knowledge is an advantage

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  Familiar with Malaysian employment laws and HR best practices

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  Strong interpersonal, communication, and leadership skills

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  Able to work independently and manage multiple priorities

Why Join Us

• Opportunity to lead HR operations in a growing BPO organization

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  Collaborative and fast-paced work environment

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  Career growth and leadership exposure

Find Out More About Us

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