ADELINE CONSULTANCY PTE. LTD. Hiring! Full Time Quality Assurance Manager in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl

Adeline Consultancy is dedicated to helping adults, particularly older learners, successfully re-enter the workforce by providing tailored education, career counseling, and support.

Job Summary

We are seeking an experienced and detail-oriented Quality Assurance Manager to lead and oversee quality management systems, ensure compliance with regulatory standards, and drive continuous improvement initiatives across the organization.

Responsibilities

• Lead the development, implementation, and maintenance of quality management systems to ensure compliance with regulatory and internal standards
• Monitor and evaluate product and service quality to identify improvement opportunities and ensure consistent high standards
• Analyze quality data and collaborate with cross-functional teams to implement corrective actions and drive continuous improvement initiatives
• Develop and enforce quality policies, procedures, and documentation aligned with organizational goals and regulatory requirements
• Conduct internal audits and coordinate external audits to verify compliance and identify risks or gaps in quality processes
• Train and mentor staff on quality standards and best practices to foster a culture of quality and accountability
• Report quality performance metrics and improvement outcomes to senior management to support strategic decision-making
• Utilize quality tools such as root cause analysis, corrective and preventive actions (CAPA), and statistical process control to measure and improve quality performance
• Apply process improvement methodologies such as Lean and Six Sigma to identify inefficiencies and enhance operational processes
• Manage risk management frameworks and documentation control systems to maintain quality compliance
• Use quality-related software, reporting tools, and Microsoft Office applications for data tracking, analysis, and reporting
• Lead teams effectively, conduct training sessions, and influence cross-functional collaboration to achieve quality objectives
• Prioritize tasks and manage multiple projects efficiently in a fast-paced environment with strong organizational skills

Preferred competencies and qualifications

• Experience with process improvement methodologies such as Lean and Six Sigma
• Familiarity with risk management frameworks and documentation control systems
• Proficiency in quality-related software and reporting tools