- Singapore
Tan Tock Seng Hospital Hiring! Full Time Patient Service Associate Executive in - Ricebowl
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Job Description
Responsibilities
Challenges
- Perform data entry for patient registration, admission, transfer and discharge.
- Perform payment and financial counselling duties for surgical procedures and services.
- Provide support for OT listing and services
- Print elective listing for Nursing Teams to confirm elective list
- Contact patients on day before procedure to reinforce time to come to Day Surgery Centre for admission and fast instructions accordingly.
- Prioritise and organise patient timings for registration according to the listing.
- Perform booking of outpatient appointment for patients and booking of inpatient beds for patient requiring admission.
- Handle incoming and out-going mails, attend to queries from internal and external parties pertaining to the Operating Theatre facilities and services
- Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC in Business Studies/ NITEC in Service Skills
- Able to multi-task and work in a fast-paced and dynamic environment
- A team player with good interpersonal communication skills
- Experience in frontline customer service is preferred
- Proficiency in computer application
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