Responsibilities -
1. ERP System Management
- Accurately capture and update purchasers’ details in the ERP system upon confirmed sales to ensure data integrity and proper tracking of transactions. This includes maintaining up-to-date records for billing, payments, receipts, and refunds, ensuring all entries are aligned with company procedures and financial records for audit and reporting purposes.
2. Billing & Progress Payment Issuance
- Prepare and issue progress billings and Differential Payable Notices (DPN) to purchasers based on project milestones.
- Ensure all billings are accurate, timely, and comply with contractual terms, while clearly communicating payment details and due dates to purchasers.
3. Purchaser & Lawyer Coordination
- Liaise closely with purchasers and solicitors to ensure smooth settlement of documentation and provide regular updates on progress.
- Act as a key point of contact to address inquiries, resolve issues, and ensure all parties are aligned throughout the transaction process.
4. Payment Follow-Up & Collection
- Actively follow up with purchasers on outstanding payments, particularly DPN, to ensure settlement before due dates.
- Monitor aging reports and ensure collections are made within the stipulated billing timeline and Standard Operating Procedures (SOP).
5. Document Signing & Collection
- Arrange and coordinate meetings with purchasers for signing of agreements and collection of required documents.
- Ensure all documents are properly executed, complete, and submitted within the required timeframe to avoid delays in processing.
6. Claims Processing from Financiers
- Assist in preparing and submitting first and subsequent claims to financiers.
- Track the status of claims, ensure timely disbursement, and issue official receipts upon successful collection while updating records in the ERP system.
7. Reporting & Progress Tracking
- Prepare and maintain weekly reports for each purchaser and/or solicitor, tracking payment status, billing progress, and documentation updates.
- Ensure reports are accurate and submitted on time to support management decision-making.
8. Billing Correspondence
• Draft and issue billing-related letters to purchasers, ensuring all communications are clear, accurate, and professional.
- Ensure timely posting or delivery of letters in accordance with company standards and deadlines.
9. Bank Liaison for Loan Disbursement
- Coordinate with banks to facilitate progress payments for purchasers’ loans. Ensure all required documentation is submitted and follow up closely to secure timely disbursement of funds.
10. Refund Processing
- Process refund entries in the ERP system when necessary, ensuring all adjustments
are properly documented, approved, and reflected accurately in financial records.
11. Project Completion Documentation
- Prepare Form I of Assessment for purchasers upon project completion, ensuring
compliance with regulatory requirements and accuracy of information before submission.
12. Filing & Record Management
- Maintain proper filing and organization of purchaser documents for safekeeping.
- Ensure all records are complete, systematically stored, and easily retrievable for audits, reference, or compliance purposes.
13. Legal Process Monitoring (Transfer & Charge)
- Liaise with solicitors to monitor and track the progress of Perfection of Transfer and Charge documentation.
- Ensure processes are completed within the required timeline and follow up on any delays or outstanding matters.
Qualifications
- Diploma or Degree in Business Administration, Finance, Accounting, Property Management, or equivalent.
- Minimum 4 years of working experience in property development, specifically in credit administration, billing, and loan documentation
- Proficient in Microsoft Office applications, especially Excel and Word.
- Knowledge in SPA documentation, progress billing, loan disbursement process, and property transaction procedures.
- Experience in liaising with purchasers, solicitors, and financial institutions.
- Strong attention to detail with good organizational and record management skills.
- Good communication and interpersonal skills to handle purchasers and external parties professionally.
- Able to work independently, multitask, and meet tight deadlines.
- Strong follow-up and problem-solving skills with the ability to monitor outstanding matters effectively.
- Responsible, committed, and able to maintain confidentiality of purchasers’ information and company records.
- Willing to based at Petaling Jaya office.