jobs in Allgreen Properties Limited

Allgreen Properties Limited Hiring! Full Time Assistant Officer, Customer Service in - Ricebowl

Assistant Officer, Customer Service

Allgreen Properties Limited

Undisclosed

Full Time

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Job Summary

Pasir Ris Mall is looking for a suitably qualified individual to join us as a Customer Service Assistant Officer/Officer.

Key Responsibilities

  • Manage and handle all customer service-related matters at Customer Service Counter
  • Maintain high level of customer service standards
  • Handle enquiries and feedback from shoppers and tenants
  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
  • Handle administrative duties and any other ad-hoc duties as assigned

Key Requirements

  • Min GCE N Level qualification
  • Min 1 year of working experience in relevant customer service role
  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
  • Fluent in English
  • Customer-oriented with good communication and interpersonal skills
  • Able to work in fast paced environment and has passion for service excellence
  • Able to work on rotating shifts, including weekends and Public Holidays

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