Sunway Malls Hiring! Full Time Assistant Manager - Office Management in Selangor - Ricebowl

Job Summary

The Assistant Manager, Office Management (Administration) is responsible for overseeing day-to-day office operations and ensuring a safe, efficient, and well-managed workplace environment. This role leads the Office Management team, drives operational excellence, manages vendors and service providers, and supports workplace improvement initiatives. The role also plays a key part in enhancing workplace efficiency through digital tools, process optimisation, and effective space and facility coordination.

Key Responsibilities

1. Office Operations Management

• Oversee daily office operations to ensure smooth and efficient workflow
• Lead and guide the Office Management team in executing operational tasks
• Manage office administration matters, including requests, coordination, and issue resolution

2. Workplace & Facilities Coordination

• Coordinate office space planning, renovations, and workstation or training room setups
• Ensure office facilities are well-maintained, safe, and aligned with operational needs
• Handle urgent and ad-hoc workplace operational requirements

3. Vendor & Service Provider Management

• Manage relationships with vendors and service providers (cleaning, maintenance, office support, etc.)
• Monitor service quality and ensure compliance with agreed service standards
• Support procurement and contract coordination where required

4. Process Improvement & Digitalisation

• Drive improvements in office processes, SOPs, and workflow efficiency
• Support adoption of digital tools and systems to enhance workplace operations
• Identify opportunities to streamline administrative processes

5. Budget & Cost Monitoring

• Monitor office-related expenses and support cost control initiatives
• Ensure operational spending is aligned with approved budget

6. Stakeholder Management

• Collaborate with internal stakeholders to support office needs and initiatives
• Ensure timely communication and resolution of workplace-related matters

Requirements

• Diploma/Degree in Business Administration, Facilities Management, or related field
• 5-8 years of experience in office administration, workplace operations, or facilities management
• Prior supervisory or team leadership experience is an advantage
• Strong organisational, problem-solving, and multitasking skills
• Able to work independently and manage priorities under pressure
• Good communication and stakeholder management skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)