Volvo Trucks Malaysia Hiring! Full Time Business Analytics Intern (Service Market) in Selangor - Ricebowl

Internship Duration: 4-6 months (preferable 6 months)

Location: Shah Alam, Selangor

Allowance: RM1,000 per month

About the Role

Volvo Malaysia is seeking a proactive and detail-oriented Business Analytics Intern to support our aftersales and service market operations. This internship offers hands-on experience in data analysis, reporting, inventory reconciliation, and business process support. You will work closely with internal teams and external dealers to ensure smooth operations while gaining exposure to real-world business analytics applications in a multinational corporate environment.

Key Responsibilities

1. Data & Document Management

• Update K1 reference numbers in VIPS before submission to LHDN, ensuring accuracy and timely updates by the 15th of each month.
• Check and file DSV documents, including invoices, delivery notes, and credit notes.
• Assist in cleaning and organizing large datasets for reporting and analysis.

2. Inventory & Reconciliation

• Prepare monthly inventory reconciliation reports (feeder system vs SAP) and ensure accuracy.
• Follow up on GR reconciliation with all dealers on a weekly basis.
• Manage CORE return processes from dealers, including approvals and follow-up actions.
• Provide trend insights on stock movement and inventory performance.

3. Order, Pricing & Business Analytics

• Issue invoices and credit notes for RT parts, AdBlue, and lubricants ordered by dealers.
• Provide RT pricing and cost analysis to relevant stakeholders when requested.
• Place orders in EBD for lubricants, AdBlue, and other related products.
• Follow up on ETA for parts based on reports from DC SML.
• Support business analytics initiatives by consolidating and visualizing order and pricing data for decision-making.

4. Reporting & Analytics

• Generate and update sales reports for all dealers from GDS after each closing cycle.
• Prepare sales performance reports from RAT upon request.
• Upload daily sales dashboard updates to SharePoint.
• Prepare monthly parts promotion reports.
• Perform data analysis and visualization to identify trends, KPIs, and insights that support management decisions.

5. Ad-hoc Support

• Assist the Service Market & Business Analytics team with any other related tasks as assigned.

Requirements

• Currently pursuing a Diploma or Degree in Business, Data Analytics, Supply Chain, Logistics, Accounting, or related fields.
• Strong analytical, problem-solving, and organizational skills.
• Proficiency in Microsoft Excel; familiarity with data visualization tools (e.g., Power BI, Tableau) and ERP systems (SAP, GDS, VIPS, CMS, SharePoint) is an advantage.
• Good communication skills and ability to work with cross-functional teams.
• Independent, detail-oriented, and adaptable in a fast-paced environment.

Benefits

• Monthly allowance of RM1,000.
• Paid Leave Every Month
• Practical exposure to business analytics, reporting, and aftersales operations.
• Experience working in a multinational corporate environment.
• Development of analytical, technical, and decision-support skills.