- Hong Kong Hong Kong
Ambition Hiring! Full Time Retail Operation Executive - Luxury in Hong Kong - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
About the Role:
Drive consistent execution of retail operating standards across stores.
Monitor and improve store KPI performance including: service experience indicators, availability/stock health, shrink risk indicators, and operational productivity metrics.
Support store teams in maintaining brand standards for visual presentation, cleanliness, and luxury merchandising discipline.
Ensure store processes are followed for returns, exchanges, and exception handling in line with brand policy.
Support accurate inventory management by ensuring timely and correct processes.
Identify root causes of inventory issues and implement corrective actions.
Coordinate with Supply Chain/Inventory teams to improve availability and reduce stockout/overstock risk.
Partner with HR/Training and Store Managers to support operational readiness of teams.
Ensure compliance with labor scheduling guidelines and store SOPs.
Support onboarding and retraining efforts for operational workflows.
Ensure stores adhere to brand policies and relevant regulations.
Work with Loss Prevention to reduce shrink risks by strengthening store-level controls and follow-through.
Investigate operational discrepancies and support corrective action plans.
Analyze operational performance data and present insights to leadership.
Develop and implement improvement initiatives.
Produce timely reporting on operational audits, key risks, and action plans.
About the Candidate:
3 years of experience in retail operations, store operations, or field-based retail leadership.
Experience with inventory management, receiving/replenishment processes, and operational KPI tracking.
Strong understanding of retail compliance, cash handling controls, and loss prevention basics.
Demonstrated ability to coach store teams and drive adoption of standards across multiple locations.
Proficiency with retail systems such as POS/back-office tools and inventory platforms (specific tools can be listed).
If you are ready for above, pls share your CV to [email redacted, apply via Company website]
Full-time
Drive consistent execution of retail operating standards across stores.
Monitor and improve store KPI performance including: service experience indicators, availability/stock health, shrink risk indicators, and operational productivity metrics.
Support store teams in maintaining brand standards for visual presentation, cleanliness, and luxury merchandising discipline.
Ensure store processes are followed for returns, exchanges, and exception handling in line with brand policy.
Support accurate inventory management by ensuring timely and correct processes.
Identify root causes of inventory issues and implement corrective actions.
Coordinate with Supply Chain/Inventory teams to improve availability and reduce stockout/overstock risk.
Partner with HR/Training and Store Managers to support operational readiness of teams.
Ensure compliance with labor scheduling guidelines and store SOPs.
Support onboarding and retraining efforts for operational workflows.
Ensure stores adhere to brand policies and relevant regulations.
Work with Loss Prevention to reduce shrink risks by strengthening store-level controls and follow-through.
Investigate operational discrepancies and support corrective action plans.
Analyze operational performance data and present insights to leadership.
Develop and implement improvement initiatives.
Produce timely reporting on operational audits, key risks, and action plans.
About the Candidate:
3 years of experience in retail operations, store operations, or field-based retail leadership.
Experience with inventory management, receiving/replenishment processes, and operational KPI tracking.
Strong understanding of retail compliance, cash handling controls, and loss prevention basics.
Demonstrated ability to coach store teams and drive adoption of standards across multiple locations.
Proficiency with retail systems such as POS/back-office tools and inventory platforms (specific tools can be listed).
If you are ready for above, pls share your CV to [email redacted, apply via Company website]
Full-time
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More
