SS&C Technologies Hiring! Full Time Client Relationship Manager in Hong Kong - Ricebowl

SS&C GlobeOp, a business division of SS&C Technologies, is a leading global provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity and managed account managers. SS&C GlobeOp’s expertise in business process outsourcing supports complete life cycle capabilities, available on a stand‑alone basis to hedge funds, fund of funds, private equity funds, asset managers, family wealth offices, insurance companies, pension funds, corporate treasuries and private/regional banks. By outsourcing to SS&C GlobeOp, clients can reduce their technology investment and operational risks, leaving them more time to focus on asset generation and portfolio management.

• Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes’ walk from Wanchai MTR station
• Your Future: Professional Development Reimbursement
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Employee Assistance Program, and Provident Fund Contribution
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands‑On, Team‑Customized, including SS&C University
• Education: Employee Tuition Reimbursement for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

• Owning and pro‑actively managing a portfolio of key client relationships
• Ensuring all SS&C service levels meet or exceed client expectations
• Building trusted relationships with the Clients' key contacts (CFO, COO, etc.)
• Capturing client feedback to drive strategic change initiatives and trend analysis
• Organizing and chairing formal service level review meetings with clients
• Articulating the benefits of SS&C services and business model to clients
• Incorporating client initiatives, needs, and structures into formal account plans
• Fostering strong internal working partnerships within all SS&C service areas
• Identifying cross‑selling opportunities within existing client base
• Developing and translating MIS into process / service enhancement recommendations
• Working closely with sales team and contributing to marketing efforts
• Maintaining knowledge of industry trends and their potential impact on SS&C
• Occasional travel is required

• Minimum of 12 years’ experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business
• Demonstrable communication, relationship, and team skills
• High level of comfort preparing and leading client presentations
• Significant degree of self‑motivation and direction
• Tact, professionalism, and savvy in resolving escalated client issues
• Ability to generate ideas, leverage MIS, and suggest process improvements
• Experience working closely with senior‑level management
• Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus
• Experience in investment banking, asset management, private funds, capital markets a plus

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @