JW Marriott Kuala Lumpur Hiring! Full Time Front Office in Federal Territory - Ricebowl

负责前台接待与宾客服务工作，包括：

• 办理入住与退房手续
• 处理账务结算与相关操作
• 解答宾客咨询，响应并满足宾客需求
• 协助搬运行李并引领宾客至客房
• 与主管和值班经理保持良好沟通，积极配合同事，确保提供高品质服务
• 积极参加各类培训，不断提升业务技能与服务水平

Responsible for front desk reception and guest service duties, including:

• Handling check-in and check-out procedures
• Managing billing transactions and related settlement tasks
• Attending to guest inquiries and service requests
• Assisting with luggage handling and escorting guests to their rooms
• Maintaining clear communication with supervisors and the Duty Manager, while working closely with colleagues to deliver high-quality service
• Actively participating in training sessions to continuously enhance skills and service standards

职位类型：全职

Work Location: 现场办公