Full Time Customer Support Executive (Order Processing) Jobs, salary up to MYR 5,000 in Ingenious Job Subang Jaya - Ricebowl

Company Background:

Global engineering and technology company specializes in industrial automation, process control, instrumentation, and software solutions for industries such as oil & gas, chemical, power, and manufacturing.

Job Descriptions:

• Handle sales orders processing, monitor and coordinate delivery with internal functional team and intercompany.
• Resolve all sales order discrepancies within department internally.
• Maintain compliances to trade, terms and conditions policies.
• Perform all tasks associated with proper and timely administration of open orders to meet contract obligations.
• Follow up on orders’ delivery shipment schedules and act as liaison person with internal functional teams and customers to assure timely and efficient administration of orders.
• Communicate and support customer query relating to orders and sales.
• Execute internal process and audit requirements as required from Corporate.

Requirements:

• Diploma / Bachelor's degree or equivalent experience.
• Experiences in order management and customer services, or sales administrator.
• Experiences in business contract execution process and related elements.
• Experience with business operation system (Oracle) will be an added advantage.
• Good understanding of international trade and logistic.
• Good communications and negotiation skills.

Why join us?

• Global brand with strong career growth.
• Exposure to regional customer and order management operations.
• Opportunity to strengthen coordination and problem-solving skills.

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Are you familiar with executing business contracts?
• What is your expected salary?
• Are you available to start immediately?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Order management: 2 years (Preferred)
• Oracle: 2 years (Preferred)
• Customer support: 2 years (Preferred)

Work Location: In person