CNO Autohaus Hiring! Full Time WARRANTY OFFICER in Selangor, Earn up to MYR 3,500 - Ricebowl

WARRANTY OFFICER - after sales

JOB DESCRIPTION

• To compile, prepare and submit all warranty claims to Principal.
• To check all documentation strictly follow SOP as directed by the Principal.
• Ensure warranty claims inputted correctly into system with proper compilation and filing.
• To compile and submit all extended warranty cases to Principal on a timely basis with complete documentation.
• Responsible to ensure all WIP’s and debtor’s ageing are kept at minimum.
• Liaise with Pricipal to improvise warranty process and ensure timely payment.
• To communicate to both Principal and Management any outstanding claims.
• To provide weekly / monthly update to both Principal and Management.
• To assist front lines mainly with handling customers and provide support as back up to Service Advisor.
• To support direct superior on all aftersales clerical and administrative duties

Requirements

• Diploma in relevant field; or Cert with 2 years of working experience in related field
• Computer literate
• Familiar with automotive component
• Knowledge in DMS is an added advantage
• Prepared the warranty claim and expectations with customers as per policy for new vehicle.
• Responsible to monitor & maintain rejection rate.
• Prepare and process warranty documentation according to company guidelines
• Summarize & Submit claims quickly and efficiently.
• Follow up, to ensure claims are being processed properly.
• Achieve target & objectives set up by the company.
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork.
• Assist Service manager in updating set by the company.
• Well verse in Computer skills.
• Full-Time Position.

Pay: RM3,200.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person