Talents@Work Hiring! Full Time Membership - Volunteer Development Manager in - Ricebowl

The role oversees membership schemes, drives meaningful engagement for members and volunteers, and strengthens pathways from participation to contribution. This includes growing and activating a sustainable volunteer pool, including converting members into active contributors.

The role works closely with programme teams to ensure that membership and volunteer efforts are purposefully integrated into programme delivery and community-building outcomes.

Responsibilities

Membership Strategy & Development

· Develop and manage membership frameworks, including tiering, value propositions and engagement models

· Strengthen member acquisition, retention and participation across different segments (e.g. individuals, corporates)

· Ensure membership offerings are aligned to organisational priorities and community-building outcomes

Volunteer Development & Growth

· Develop and implement strategies to grow and sustain a diverse and committed volunteer pool

· Design and manage volunteer pathways, including onboarding, development and retention

· Drive conversion of members and community participants into active volunteers

Engagement & Community Building

· Curate meaningful engagement opportunities for members and volunteers, including events, circles and contribution platforms

· Design engagement approaches that move individuals from participation to contribution

Partnership & Ecosystem Development

· Build and manage partnerships with corporates, community groups and stakeholders to support membership and volunteer initiatives

· Develop collaboration opportunities that expand access to networks, resources and participation platforms

· Support integration of partners into engagement and volunteer pathways

Monitoring, Insights & Governance

· Track membership and volunteer metrics (e.g. growth, engagement, conversion, retention)

· Analyse insights to strengthen engagement strategies and community outcomes

· Prepare reports and updates for management, committees and stakeholders

· Prepare reports, presentations and materials for management, committees and board discussions

· Support committee meetings and board engagement processes, including coordination and follow-ups

Operations & Programme Integration

· Oversee operational processes supporting membership and volunteer initiatives, including systems, communications and coordination

· Ensure effective integration of volunteers into programme delivery in collaboration with programme teams

· Maintain compliance with organisational policies and safeguarding standards.

Requirements

· Degree in Community Development, Social Sciences, Business, or a related field

· At least 6 years of relevant experience in community engagement, membership development, volunteer management or related areas

· Demonstrated experience in building and managing membership or volunteer ecosystems, including growth and engagement strategies

· Experience in stakeholder and partnership development, including working with corporates and community organisations

· Experience in designing engagement initiatives or community platforms

· Strong ability to manage multiple initiatives and stakeholders concurrently

· Excellent communication, facilitation and coordination skills

· Familiarity with community engagement or social impact contexts will be an advantage

Sarah (R2198293)

Talents@Work Pte Ltd (21C0501)

*We regret to inform that only shortlisted candidates will be notified. Thank you