ShopBack Hiring! Full Time Business Development Lead (SMB Accounts) in Hong Kong Island, Hong Kong - Ricebowl

Your Adventure Ahead:

• This is a role with our latest product: ShopBack Pay - a new initiative that helps customer earns Cashback in the offline/online world.

• Lead and execute ShopBack’s SMB merchant acquisition strategy, with a strong focus on scaling ShopBack Pay

• Manage, coach, and develop a team of Business Development executives, driving performance, accountability, and growth

• Own and close high-impact SMB merchant partnerships, with strong F&B industry connections as a plus

• Stay updated on industry trends, competitor activities, and market dynamics to identify new opportunities and stay ahead

• Collaborate with cross-functional teams (for eg. ops team, account management team and marketing team) to ensure alignment and successful implementation of ShopBack Pay initiatives

• Provide feedback to help improve and streamline sales cycle with optimised operational process

• Provide ongoing support to merchant partners, understanding their expectations and optimizing their experience with ShopBack Pay

Essentials to Succeed:

• Bachelor’s degree in Business Administration, Marketing, or a related field

• Minimum 4+ years of experience in Business Development or Account Management, preferably in technology, e-commerce, fintech, or platform businesses

• Experience in a people management with the ability to coach, motivate, and performance-manage others is a plus

• Strong presentation and stakeholder management skills, with the ability to articulate complex concepts clearly and persuasively

• Excellent interpersonal skills combined with strong analytical and problem-solving capabilities

• A self-starter with a can’t-is-not-an-option mindset — resilient, adaptable, and not discouraged by setbacks

• Ability to thrive in a fast-paced, high-growth environment while juggling multiple priorities with accuracy and ownership

• Hungry and driven to be part of building and scaling a successful business in a startup environment

• Passionate about leading an ambitious team and making a meaningful commercial impact across the region

• Determination to excel in one of the fastest-growing tech startups

• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to improve workflows, enhance productivity, and drive efficiency at scale