- Alexandra Road Bukit Merah Central Region (Singapore) Singapore
GoGoX Singapore Hiring! Full Time Customer Service Officer (5 days work) in Central Region (Singapore), Earn up to SGD 2,300 - Ricebowl
Customer Service Officer (5 days work)
GoGoX Singapore
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Job Description
Responsibilities
What you will deliver
- Provide quality customer services to prospective and existing clients in a professional manner
- Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
- Work with a team of customer servicing staff in providing full support to clients’ enquiries
- Assist in any ad hoc tasks assigned by supervisor and Customer Service Manager
Who you are
- Equipped with 2 years of customer-facing experience/ Call center experience
- Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
- Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
- Prior experience in Logistics would be a bonus
- Proficient in Google Docs, Sheets, and other online documentation platform
- Able to work on weekends/PHs
- Proficiency in Mandarin would be an added advantage to facilitate communication with stakeholders.
- Provide quality customer services to prospective and existing clients in a professional manner
- Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
- Work with a team of customer servicing staff in providing full support to clients’ enquiries
- Assist in any ad hoc tasks assigned by supervisor and Customer Service Manager
Who you are
- Equipped with 2 years of customer-facing experience/ Call center experience
- Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
- Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
- Prior experience in Logistics would be a bonus
- Proficient in Google Docs, Sheets, and other online documentation platform
- Able to work on weekends/PHs
- Proficiency in Mandarin would be an added advantage to facilitate communication with stakeholders.
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