Envo BPO Services Hiring! Full Time (FULL-TIME) MANDARIN Customer Service Executive in Selangor, Earn up to MYR 4,000 - Ricebowl

Job Overview:

We are seeking a proactive and customer-focused *Customer Service Executive* to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, bookings, and feedback, while ensuring a high standard of service is consistently delivered.

Key Responsibilities

- Respond promptly to customer queries, including feedback, appointment arrangements, and complaints, in accordance with Standard Operating Procedures (SOPs).

- Handle customer support via voice (calls) and professional email communication.

- Provide accurate and comprehensive product and service information to customers.

- Accurately input customer booking details into the booking system.

- Maintain a professional, friendly, and helpful approach to all customer interactions.

Benefits

- Competitive salary (based on experience)

- Attendance Allowance

- Language Allowance

- Medical benefits

- Career growth opportunities in a supportive and dynamic team