AMK MEDICAL AESTHETICS SDN BHD Hiring! Full Time Customer Service Associate in Federal Territory, Earn up to MYR 3,000 - Ricebowl

• Strong communication skills (written & verbal)
• Customer-oriented, well-presented, and responsive
• Able to multitask and manage high message volume
• Basic computer skills (WhatsApp Business, Excel, CRM)
• Experience in customer service preferred; aesthetic/medical background is an advantage

Join us in delivering a trusted and elevated aesthetic experience.

This is a full-time, on-site role for a Customer Service Consultant located in Solaris Dutamas, KL. The Customer Service Consultant will be responsible for addressing client inquiries, ensuring customer satisfaction, and delivering exceptional customer experiences.

Key responsibilities

• Respond to client inquiries via WhatsApp, phone, and digital platforms in a prompt and professional manner
• Provide accurate information on treatments, packages, and promotions
• Assist with appointment bookings, confirmations, and follow-ups
• Build and maintain strong and positive relationships with clients
• Gather, update, and manage customer data and records
• Handle feedback and inquiries with professionalism and care