MiX Store Hiring! Full Time Social Commerce Executive (Mandarin Speaker) in Selangor - Ricebowl

Company Description

MiX Store is a leading retail chain in Malaysia, boasting over 100 outlets since its establishment in 2005. The company is dedicated to enhancing the culinary experience by introducing the latest and most popular global snacks, beverages, and unique products to the Malaysian market. Known for its wide range of imported goods, MiX Store appeals to a diverse customer base with a curated selection of trendy and high-quality items. With a strong commitment to innovation and customer satisfaction, MiX Store continues to set the standard in the retail industry.

Job Responsibilities

• Manage and maintain ecommerce platforms including Shopee, Lazada, TikTok Shop, and other online platforms
• Handle product listing, pricing updates, campaign setup, voucher setup, and promotional activities
• Monitor online orders, platform performance, and campaign execution
• Support livestream operations, including livestream setup, backend preparation, scheduling, and coordination
• Coordinate with internal teams, outlets, suppliers, and third-party logistics providers to ensure smooth ecommerce operations
• Assist in planning and executing ecommerce campaigns and promotional activities
• Monitor platform trends, campaign performance, and competitor activities
• Ensure product information and platform content are updated accurately
• Assist in preparing simple reports and performance updates for social media and ecommerce activities

Job Requirements

• Candidate must possess at least Diploma / Bachelor’s Degree in Ecommerce, Marketing, Business, Media, or related field
• At least 2 years of relevant working experience in ecommerce or livestream operations
• Familiar with Shopee, Lazada, TikTok Shop, and ecommerce platform operations
• Must have experience in ecommerce backend setup and campaign operations
• Familiar with livestream setup and livestream operational flow
• Mandarin speaking ability is required due to business communication needs
• Responsible, proactive, and able to work in a fast-paced retail environment
• Good coordination and execution skills
• Retail or FMCG industry experience will be an added advantage