- Shah Alam Selangor Malaysia
Kao Malaysia Hiring! Full Time Credit Control Executive in Selangor - Ricebowl
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Job Description
Responsibilities
What You’ll Do
- Follow up with customers and sales teams on due and overdue receivables to ensure timely collection.
- Monitor and manage deductions or claims raised by customers.
- Send payment reminders and follow up on outstanding payments.
- Prepare aging reports with comments and collection forecasts for review.
- Review and release daily blocked credit orders in a timely manner.
- Process cash applications, Debit Notes, Credit Notes, and IRB e-Invoicing.
- Send Credit Notes to customers to support payment processing.
- Access customer e-portals to input and validate e-Invoice/Credit Note details and download claims for further action.
- Review, match, reconcile and resolve disputes arising from deductions or claims.
- Work closely with internal stakeholders and customers to address discrepancies and drive resolution.
- Prepare month-end reports and collection forecasts.
- Participate in or conduct AR meetings when necessary.
- Support ad hoc assignments and continuous improvement initiatives as assigned.
- Diploma/Degree in Finance, Accounting, Business, or equivalent.
- Minimum 2 years of experience in Credit Control or Accounts Receivable (FMCG experience is a plus)
- Detail-oriented with strong accuracy in handling financial transactions
- Proficient in Excel; experience with SAP S/4HANA, Vistex, or BW reporting tools is an advantage
- Strong communication skills with the ability to manage stakeholders and resolve issues effectively
Important Information
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