GOLDEN CAFE GROUP PTE. LTD. Hiring! Full Time ASSISTANT OPERATIONS MANAGER in Southeast (Singapore), Earn up to SGD 5,000 - Ricebowl

Roles & Responsibilities

• Oversee & support daily food court operations to ensure smooth and efficient day-to-day operations.

• Ensure compliance with company SOPs, operational procedures & workplace policies.

• Plan, manage & monitor manpower deployment & roster arrangements across outlets.

• Lead, supervise & support outlet teams while maintaining workplace discipline & operational standards.

• Monitor outlet cleanliness, operational readiness & service standards.

• Ensure compliance with food hygiene, workplace safety, manpower & employment-related requirements.

• Responsible for recruitment, onboarding, staff training, disciplinary matters & staff performance management.

• Handle operational issues, customer feedback, and outlet-related coordination matters.

• Work closely with internal departments on operational planning & process improvements.

• Support implementation & usage of POS systems, HRIS systems & operational software.

• Assist with tenant coordination, operational planning & outlet space management where required.

Requirements

• Min 5 years of F&B operations mgt experience, preferably within hawker or food court environments.

• Strong manpower planning, roster mgt & operational coordination skills.

• Proven leadership abilities with good communication & team mgt skills.

• Experience in handling food court or multi-outlet operations is preferred.

• Good knowledge of food hygiene, workplace safety & employment-related operational practices.

• Proficient in MS Office & comfortable using operational and digital systems.

• Able to communicate in Mandarin to liaise with Mandarin-speaking employees, tenants, suppliers & stakeholders.

• Able to work independently & manage operational matters in a fast-moving environment.


Salary will be commensurate with the candidate’s experience, qualifications & overall suitability for the role.