CTES CONSULTING PTE. LTD. Hiring! Full Time Senior Executive, Academic (Graduate Programmes) - 3341 in , Earn up to SGD 4,500 - Ricebowl

Our client is actively searching for a Senior Executive, Academic (Graduate Programmes) to join their team! If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Admissions Administration

• Handle email queries on admission-related matters.
• Prepare the applicant spreadsheet and download all supporting documents.
• Follow up with applicants with incomplete documents.
• Schedule and provide support for admission interviews.

Programme Administration

• Provide administrative and logistics support for graduate courses, including courses with overseas immersion.
• Ensure the approved timetable is keyed in the scheduling system.
• Assist in venue and facilities booking.
• Maintain record of the final class lists and programme lists in TeamSite.
• Collate course syllabi every semester and update in teamsite.
• Maintain proper documentation, archival and updates of undergraduate materials e.g. timetable, syllabus etc.
• Share course syllabi with students before course registration.
• Manage faculty, part-time instructors and guest speakers ‘requests.
• Handle queries from students on programme-related matters.

Visiting students Management

• Manage the end-to-end process of visiting students’ applications including email queries.
• Ensure all supporting documents from applicants are received before seeking approval from the Management Committee.
• Work with the Office of Global Education and Mobility Programme (OGEM) on the processing of documents.
• Prepare Enrolment Letter and Certificate of Completion for students.
• Assign workspace for students.
• General administrative support.

Student Conference Support

• Process student conferences requests and ensure students do not exceed their conference support budget.
• Track and update students’ conference funding.

Exam Management

• Coordinate with course instructors on marks submission.
• Support on marks entry for part-time lecturers.
• Assign marks checking duties and maintain a roster of checkers.
• Coordinate and prepare materials for the Board of Examiners (BOE) meeting.

Events

• Responsible for coordinating all events/programmes administration and logistics, including food catering and liaison with external parties to ensure the successful execution of each event.
• Assist with sourcing of corporate gifts, packing of event kits and collaterals and on-site logistics support.

General Administration

• Support graduate programmes on raising purchase orders, invoice payment, and creating jobs for student assistants using internal systems like ARIBA/ Work Study Scheme (WSS) System.
• Track programme budget and expenditure.
• Track research students’ GAP hours and Seminar Attendance.
• Advise faculty on the process for textbook order.
• Maintain mobility data in the exchange portal maintained by the Office of Global Education and Mobility.
• Consolidate data and reports for submission.
• Recruit and manage student assistants for counter services.
• Administer Conflict of Interest for Examination declaration.
• Provide secretariat support to the Department Lead.

The ideal candidate will need to have the following qualities and experience:

• Bachelor's degree or Diploma with a minimum of 4 years of relevant work experience, preferably in academic administration.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Good problem-solving and negotiation skills.
• Strong organisational and time-management skills, able to plan and prioritise work which may have competing deadlines.
• Ability to understand and evaluate existing work processes to identify inefficiencies and areas for improvement.
• Strong customer service focus with a passion for supporting faculty and students.
• Tactful and able to demonstrate empathy whenever necessary.
• Self-motivated team player who can work independently with minimal supervision, and collaboratively with colleagues in a team-oriented environment.
• Meticulous, organised with a strong willingness to learn.
• Good sense of initiative and responsibility with a positive work attitude.