- Singapore
National Healthcare Group Hiring! Full Time Operations Manager in - Ricebowl
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Job Description
Responsibilities
Institution: National Healthcare Group Polyclinics
Family Group: Ancillary
As an Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality. You will collaborate with multi-disciplinary healthcare team and corporate with departments in corporate office in the planning and implementation of business initiatives and delivery of quality services and care.
Key Responsibilities :
- Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery
- Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities
- Drive service quality enhancement projects and implement best practices
- Manage and develop operations staff, fostering a culture of learning and growth
- Partner with corporate office departments to implement strategic business initiatives
Requirements :
- Degree in any discipline
- At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management
- 2 to 4 years in a supervisory capacity
- Possess strong leadership, supervisory, organizational and change management capabilities
- Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions
- Excellent problem-solving and analytical skills
- Proven track record of improving operational workflows leading to higher efficiency/productivity
- Strong people management and team development abilities
- Able to work under 100% onsite work arrangement and on a 5.5day work week.
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