TRanglo Hiring! Full Time Senior Manager, Compliance in Federal Territory - Ricebowl

We are seeking a Senior Manager, Compliance to lead and manage the company’s compliance function within a regulated financial services environment. This role focuses on oversight, decision-making, and team management, ensuring compliance frameworks and day-to-day operations are executed effectively by the compliance team, while providing guidance and escalation support for complex matters.

Key Responsibilities

1. Compliance Function Oversight

• Oversee the implementation and ongoing effectiveness of the Anti-Money Laundering(AML) / Countering the Financing of Terrorism (CFT) / Counter-Proliferation Financing (CPF) and compliance framework.

• Ensure compliance processes and controls are operating as designed across the business.

• Act as the escalation point for complex, high-risk, or sensitive compliance matters.

2. Risk Assessment & Control Management

• Oversee ML/TF/PF risk assessments, customer risk classification, and enhanced due diligence frameworks.

• Review and challenge higher-risk customer profiles and significant risk decisions made by the team.

• Identify control gaps, process weaknesses, or emerging risks, and direct remediation efforts.

3. Policies, Procedures & Governance

• Review and maintain compliance policies, SOPs, and work instructions to ensure they remain aligned with regulatory requirements and business operations.

• Ensure policies and procedures are effectively embedded and understood by the compliance team.

• Drive periodic reviews and enhancements to compliance documentation and frameworks.

4. Transaction Monitoring & STR Oversight

• Provide oversight and guidance on transaction monitoring, investigations, and Suspicious Transaction Reports (STR) / Suspicious Activity Reports (SAR) submissions.

• Review and approve complex or material cases escalated by the team.

• Ensure consistency and quality in investigations and reporting decisions.

5. Quality Assurance (QA) Oversight

• Lead and oversee the Compliance QA function to ensure:

o Investigations, reviews, and decisions meet internal and regulatory standards

o Consistent application of policies and procedures

• Review QA findings, identify root causes, and drive corrective actions.

• Use QA outcomes to improve controls, training, and system configurations.

6. Compliance Systems Enhancement

• Lead and actively support compliance system enhancement initiatives, including:

o Transaction monitoring rules and thresholds

o Customer risk scoring and segmentation

o Workflow automation and system controls

• Work closely with product, technology, and data teams to translate compliance requirements into system functionality.

• Review system changes request proposal, validate compliance logic, and support testing and implementation.

• Provide hands-on input to ensure system solutions reflect real operational and regulatory needs.

7. Stakeholder Engagement (Internal)

• Work closely with business, operations, product, and technology teams to address compliance issues and support implementation of controls.

• Provide compliance input for new products, services, or process changes.

• Support management discussions by articulating compliance risks and impacts clearly.

8. People Management & Team Leadership

• Lead, manage, and develop the compliance team, including workload planning, performance management, and capability building.

• Set priorities, provide direction, and ensure timely delivery of compliance activities.

• Balance strategic oversight with hands-on support where necessary during peak periods.

Qualifications & requirements

• Minimum 8–10 years of experience in compliance or AML/CFT roles within regulated financial institutions, fintech, or payment companies.

• Professional compliance certifications (e.g. ACAMS, ICA, or equivalent) are strongly preferred.

• Demonstrated experience managing and developing a compliance team.

• Strong knowledge of AML/CFT, sanctions, customer due diligence, transaction monitoring systems, risk scoring, and compliance automation.

• Proven experience managing compliance, system-related initiatives, and QA or review functions.

• Experience working closely with product and technology teams on system design or enhancements.

• Strong judgement, leadership, analytical, and stakeholder management skills.

• Ability to operate in a fast-paced environment with multiple competing priorities.

Malaysian

Location: Bangsar South, Kuala Lumpur