About the Role
We are looking for a meticulous and proactive Billing Executive to act as the central coordinator between Production, Warehouse, Planning, and Finance teams. The core of this role is gathering, verifying, and reconciling quantity data from multiple operational sources — including the Batch Production Record (BPR), Warehouse Tally Sheets, and Delivery Orders/Delivery Notes (DO/DN) — before consolidating this information and handing it over to Finance to proceed with client billing.
Key Responsibilities
Quantity Verification & Data Coordination
- Collect and review completed Batch Production Records (BPR) from the Production team to confirm actual quantities produced per run or job order
- Obtain Warehouse Tally Sheets and cross-check them against the corresponding Delivery Orders (DO) and Delivery Notes (DN) to verify quantities dispatched and received
- Liaise with Planners to align planned quantities against actual production and delivery figures, flagging any variances for resolution before billing proceeds
- Reconcile discrepancies across all three data sources (BPR, Warehouse Tally, DO/DN) and follow up with the relevant teams to obtain sign-off or corrections
- Maintain a consolidated billing summary or tracker that reflects verified quantities ready for invoicing
Reporting & Documentation
- Prepare accurate billing quantity reports based on reconciled data from Production, Warehouse, and Planning
- Ensure all supporting documents (BPR, Tally Sheets, DO/DN, planner confirmations) are properly filed and attached to the corresponding billing record
- Highlight and escalate any quantity mismatches, missing documentation, or unresolved variances to the relevant supervisor promptly
- Maintain up-to-date records for each client job or production run to support audit trails and client queries
Finance Coordination & Billing Handover
- Once quantities are verified and reconciled, prepare and submit a complete billing package to Finance for invoice generation
- Communicate clearly with Finance on billing cycles, cut-off dates, and any special billing instructions per client or job
- Follow up with Finance to ensure invoices are issued on time and address any queries arising from the billing package submitted
- Support Finance in resolving client billing disputes by providing the relevant operational data and documentation
Cross-Departmental Liaison
- Act as the day-to-day point of contact between Production, Warehouse, Planning, and Finance on all billing-related quantity matters
- Attend production or operations briefings where relevant to stay informed on job progress and upcoming completion timelines
- Build strong working relationships with team leads across departments to ensure timely submission of data needed for billing
Systems & Compliance
- Maintain organized records of all billing documentation, client contracts, and correspondence
- Assist in audits by providing supporting documentation for billed services
- Identify and recommend improvements to billing processes and workflows
Qualifications
Required
- Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- 2–4 years of billing, accounts receivable, or finance experience, preferably in logistics, warehousing, manufacturing, or 3PL environments
- Proficiency in accounting software and Microsoft Excel
- Strong attention to detail with the ability to manage high volumes of transactions accurately
- Good communication skills with experience handling client-facing billing inquiries
Key Competencies
- Data Accuracy & Reconciliation
- Cross-Functional Coordination
- Follow-Through & Accountability
- Communication & Stakeholder Management
- Organized & Process-Oriented
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person