Parkson Credit Hiring! Full Time System Management in Federal Territory - Ricebowl

• Minimum Qualifications: Bachelor of Science in Computer Science, Engineering or related subject
  
  3-5 years proven working experience in installing, configuring and troubleshooting Windows/UNIX/Linux based environment and network security (router, firewall, clouds and etc)

• Preferred Qualifications: Experience in Cloud Solutions, virtualization and containerization (eg, VMware, Virtual Box etc)
  
  Solid knowledge and skills in network, server platform and cyber security
  
  Strong knowledge of implementing and effectively developing IT Helpdesk and IT Operations best practices, network operations, cyber security operations, including knowledge of security, storage, data protection and disaster recovery protocols
  
  Strong technical, Analytical and problem-solving skills
  
  Ability to work under pressure and produce consistent quality results
  
  Strong in teamwork and ability to interact with all levels

About The Job: This role involves managing and overseeing the system management functions, ensuring optimal performance of IT infrastructure, security, and operations while maintaining strong interdepartmental collaboration and compliance with IT policies.

• • Your Responsibilities: System Management Oversight
    
    Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
    
    Department Collaboration
    
    Maintain effective relationships with department heads to understand and address their technology needs.
    
    IT Request Fulfillment
    
    Fulfill IT tickets and requests from the system, ensuring follow-through and timely resolution.
    
    Inventory Management
    
    Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation.
    
    Capacity Planning
    
    Involvement in developing and proposing capacity management plans to prevent business disruptions and ensure smooth operations.
    
    Technology Research
    
    Research emerging business technologies and IT software to enhance the organization’s IT systems.
    
    Procedure Implementation
    
    Monitor and implement procedures and technologies for applications, networks, systems, and endpoints connected to the network.
    
    Data Security
    
    Safeguard data and information assets by identifying and addressing potential and actual security issues.
    
    Access Control
    
    Protect systems by defining access privileges, control structures, and resources.
    
    IT Security Solutions
    
    Propose and implement IT security solutions to protect organizational information and assets.