Cartier Hiring! Full Time Reg Ecommerce Executive (1-year contract) in - Ricebowl

How You Will Make An Impact

In this role, you will contribute to the operational excellence and continuous enhancement of *************, contributing to both commercial performance and client experience across channels and SEAO markets.

Reporting to the Regional Senior E-commerce Manager, you will focus on campaign execution, on-site merchandising implementation, performance tracking, cross-functional coordination and managing day-to-day e-commerce operations, ensuring business continuity while supporting ongoing improvements to the website and operations.

Your Key Responsibilities Include

Campaign Planning & Execution:

• Execute on-site updates across homepage, category and product pages, aligning with defined campaign calendar
• Facilitate timely and accurate implementation of campaigns, product launches, and refreshes
• Ensure alignment between campaign priorities, product availability, and site visibility
• Proactively perform regular checks to ensure site accuracy, content consistency, and verify functionality
  
  

Website Enhancement & E-Merchandising

• Monitor website performance and identify opportunities to enhance product discoverability and on-site navigation
• Support implementation of eMerchandising to improve product discovery, storytelling, and product visibility
• Serve as a key coordinator, collaborating with Digital and central teams to swiftly resolve website issues and continuously optimize user experience
• Track and manage the resolution of website bugs, issues, and enhancement initiatives
• Ensure accurate and timely updating of Contact Information and Store Locator details across all digital platforms
  
  

System Roll-out & Governance

• Assist in the management of key e-commerce and omnichannel systems rollout across SEAO
• Execute comprehensive system testing (KUT) during deployment of technical enhancements
• Under the guidance of senior manager, support the preparation and validation of operational reports throughout migration phases
• Contribute to process improvements, particularly in evolving environments
  
  

Reporting

• Generate weekly and monthly reports covering key performance metrics such as sales, traffic, conversion, product performance
• Support post-campaign performance reviews by consolidating and analyzing results as well as learnings
• Partner closely with the Data team to ensure robust reporting capabilities
  
  

Operations & Cross-Functional Coordination

• Manage daily e-commerce operations – encompassing order processing, fulfilment coordination, return management, payment monitoring, fraud checks, etc.
• Foster strong collaboration with Client Relations Centre (CRC), logistics, merchandising and local markets to drive seamless end-to-end operational delivery
• Continuously identify process improvement opportunities and engage relevant stakeholders to enhance efficiency and customer experience
• Provide support for broader regional e-commerce initiatives when required
  
  

Your Profile/Key Skills

• Minimum of 2-3 years of experience in e-commerce or digital roles, with a preference for regional or multi-market exposure
• Experience in website management, eMerchandising, or digital operations is a plus
• Familiarity with e-Commerce and digital tools (e.g. analytics platforms, Salesforce, GA, OMS)
• Experience in managing strong working relationships with diverse stakeholders
• Exhibit excellent attention to detail and applies a highly structured approach to tasks
• Possess keen analytical mindset, adept at interpreting performance data to drive insights
• Track record in managing projects
• Demonstrated experience in managing stakeholders
• Proactive and solutions-driven
• Comfortable operating within evolving environments and matrix structure
• Strong interpersonal and communication skills (oral and written