Position : Software Specialist
Salary : RM 3,000 - RM 4,500
Location : Desa Aman Puri, Kepong
Working Days : 8.30am – 5.30pm / Mon – Fri
Job Summary
The Software Specialist is responsible for designing, developing, and implementing customized software solutions based on customer requirements. This role works closely with the Application Support and R&D teams to ensure high-quality delivery, system stability, and customer satisfaction.
Job Responsibilities
- Design, develop, and maintain software solutions based on customer requirements and customization needs.
- Engage with customers to understand requirements and propose suitable system enhancements or new features.
- Prepare technical documentation, including system specification and customization documents.
- Develop and maintain test data and support testing activities for new releases and system updates.
- Participate in product demonstrations for both new and existing customers.
- Collaborate with internal teams to improve testing processes, system quality, and efficiency.
- Work closely with the R&D team to resolve bugs and deliver system enhancements.
- Provide L1 and L2 technical support, including troubleshooting and data correction when required (including after-office-hours support for urgent cases).
- Perform any other tasks or projects assigned by management.
Job Requirements
- Bachelor’s Degree in Computer Science, Software Engineering, or related field.
- Minimum 2 years of experience in software development, support, or related roles.
- Strong analytical and problem-solving skills with the ability to work independently.
- Experience in software testing and test case execution.
- Good knowledge of SQL is required.
- Strong communication and interpersonal skills, able to work with both technical teams and customers.
- Knowledge of ISO standards, web servers, or virtual machines (VM) is an added advantage.
- Self-motivated, responsible, and able to work under minimal supervision.
- Good command of English and Bahasa Malaysia, both written and spoken.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- SQL: 1 year (Preferred)
- Web Server: 1 year (Preferred)
Work Location: In person