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U Mobile Hiring! Full Time Specialist, Digital Performance in Federal Territory - Ricebowl

Specialist, Digital Performance

Undisclosed

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

The Day-To-Day Activities

  • Campaign Planning & Execution
  • Plan, execute, and optimize digital performance campaigns across Google, Meta, TikTok and other relevant platforms.
  • Support always-on, tactical, and burst campaigns (e.g. acquisitions, upsell, devices, app, 5G, enterprise).
  • Translate business objectives into clear performance strategies (KPIs, audiences, formats, budget phasing).
  • Performance Optimization & Analytics
  • Monitor daily campaign performance (CPC, CPA, CTR, CVR, ROAS, reach & frequency).
  • Identify trends, anomalies, and opportunities, and proactively recommend optimizations.
  • Conduct A/B testing across creatives, formats, audiences, bidding strategies, and objectives.
  • Analyze post-campaign performance and deliver actionable insights.
  • Reporting & Stakeholder Management
  • Prepare weekly, monthly, and post-campaign reports with clear insights for internal stakeholders.
  • Translate complex performance data into clear recommendations for non-technical audiences.
  • Work closely with internal teams (Brand, Product, In-base, E-commerce, App) and external agencies.
  • Platform & Capability Development
    • Stay up to date with platform betas, new ad products, and best practices (e.g. AI-driven optimization, automation, new formats).
    • Support testing of new tools and platforms to improve efficiency and effectiveness.
    • Ensure campaign governance, tracking accuracy, and adherence to brand and compliance guidelines.
    • Collaboration & Process Excellence
      • Act as a key point of contact for agency partners on performance execution and optimization.
      • Contribute to improving workflows, timelines, and ways of working across teams.
    About You

    • 3–5 years of hands-on experience in digital performance / paid media (agency or in-house).
    • Strong working knowledge of Google Ads, Meta Ads Manager, TikTok Ads, and web analytics tools (GA4 preferred).
    • Experience managing mid to large-scale budgets and performance-driven KPIs.
    • Solid understanding of conversion tracking, tagging, funnels, and attribution basics.
    • Experience with Google Analytics and proven ability to capture and collect data in a presentable and useful way
    • Ability to draw insights & recommendations and implement changes to increase traffic & conversions effectively across the digital channels
    • Strong analytical mindset with the ability to interpret data and turn insights into actions.
    • Excellent communication and stakeholder management skills

    What’s Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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