ETeam Hiring! Full Time Human Resources Representative in Pulau Pinang - Ricebowl

Human Resources Representative

Description:

- Manage end-to-end onboarding process, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks (e.g. travel reimbursements).

- Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, document management to ensure compliance with government regulations.

- Scheduling, rescheduling of the interviews, both face to face and zoom.

- Coordination with the candidates and the hiring managers

- Handle HR transactions and requests using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.

- Respond to queries via ServiceNow, email, and calls, using the knowledge base to resolve issues and escalate when needed.

- Maintain and update candidate and organizational records in HR systems.

- Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.

- Prepare employment documents for candidates, including employment agreements, amendments letter and other related documents

- Provide feedback on process gaps and suggest improvements.

- Regularly update standard operating procedures and contribute to the knowledge base.

- Escalate incidents proactively using the escalation matrix.

- Provide inputs to supervisors or managers regarding changes or improvements.

Requirement:

- Bachelor’s degree in Human Resources, Business Administration, or a related field.

- 1–2 years of experience in HR operations, shared services or recruitment services preferred.

- Position open to fresh graduates who possesses interest in this field.

- Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox will be an added advantage.

- Strong communication and coordination skills.

- Attention to detail and ability to manage multiple tasks efficiently.

- Team player with a proactive and solution-oriented mindset.

1. Working hours: Monday – Friday, 8.00 am-5.30 pm. (Fully on-site)

2. Lunch Break: 12.00 pm - 1.00 pm

3. Interview process: 1 round with host and manager, potential 2nd round( tentative)