Mango Global Technologies Co. (MGT) Hiring! Full Time Interpreter – [Mandarin Speaking] in Selangor - Ricebowl

Designation - Associate – Interpretation Support

Experience - 0 to 5 Years

Qualification - SPM / Diploma / Graduate

Role Type -Translation Support

Working Days -5 Days a Week (Saturday & Sunday Off)

Work Schedule - Rotational Shifts in a 24x7 Environment

Additional Benefits - Shift Allowances Provided

Job Summary

The Associate – Interpretation Support role is responsible for providing skilled consecutive, first-person interpretation services. The role involves working under direct supervision while following established policies, procedures, and interpreter protocols. Candidates are expected to maintain confidentiality, demonstrate accuracy, and support multilingual communication effectively.

Language Requirement

• Mandarin / Cantonese – Read, Write & Speak
• English – Read, Write & Speak
  

Key Responsibilities

• Provide accurate meaning-for-meaning interpretation.
• Follow interpreter protocols, training guidelines, company policies, and procedures.
• Maintain confidentiality and adhere to interpreter ethics standards.
• Attend all mandatory training sessions.
• Continuously improve vocabulary and subject matter knowledge for client requirements.
• Use standard office equipment such as:
• Telephone
• Computer
• Copier
• Fax machine
• Utilize MS Office applications including:
• Outlook
• Word
• Edge or other internet browsers
• Demonstrate reliable attendance and timely task completion.
• Work independently or collaboratively as part of a team.
• Communicate effectively with supervisors, colleagues, and customers.
• Follow written and verbal instructions accurately.
• Escalate non-routine issues to supervisors when necessary.
  

Knowledge, Skills & Abilities

• Fluency in Mandarin/Cantonese and English
• Strong verbal and written communication skills
• Basic understanding of linguistics and cultural differences
• Ability to adapt to rapidly changing situations
• Calm and effective response during emergency situations
• Strong attention to detail and accuracy
• Ability to work independently with minimal supervision
• Good initiative within company policies and procedures
• Strong problem escalation and reporting skills
• High commitment to confidentiality and ethics
• Ability to build and maintain effective working relationships
• Proficiency in MS Office applications
• Ability to operate common office equipment competently
  

Preferred Candidate Profile

• Fresh graduates and experienced candidates are welcome to apply.
• Candidates with interpretation, translation, customer support, or language-related experience will have an added advantage.
• Strong interpersonal and communication skills preferred.