CMA CGM Hiring! Full Time Deputy HOD, Credit Assessment, Risk Management - Special Projects in Selangor - Ricebowl

About CMA CGM FICOM (Finance Corporate Office Malaysia)

Located at Wisma Consplant 2, Subang Jaya, FICOM is the extended team of the Finance Corporate Division of the CMA CGM Group. It serves as the Finance Expertise Center, delivering non-transactional, value-added functions to support the Group’s transformation and drive financial performance for key stakeholders.

The FICOM team comprises over 180 local talents, all committed to realizing its vision of being an effective Business Partner to stakeholders and a preferred employer for finance professionals.

Role Summary

The Deputy Head of Credit Assessment, Risk Management & Special Projects is responsible for supporting and continuously improving the execution of the organization’s credit risk framework predominantly in CMA CGM shipping, including other divisions, ensuring the effective implementation of the vision, risk appetite, and policies defined by the respective Head Office Divisional Head of Credit Management.

This role ensures the company maintains a robust credit governance structure, safeguards working capital, and supports sustainable revenue growth by enabling sound commercial decision-making.

In addition to leading daily credit operations and team leadership, the role contributes to Credit scope transformation initiatives, technology modernization, and team capability building, ensuring the function evolves ahead of market, regulatory, and customer demands.

Key Responsibilities

1. Credit Assessment & Risk Management

• Ensure seamless end-to-end credit assessment process for customers across global shipping and other divisions operations; ensure full compliance to internal policies and relevant regulations.
• Strong business acumen with good appreciation to translate relevant to market trends, regulatory developments, and business strategy into forward-looking credit risk mitigation actions to balance growth objectives with prudent risk appetite to support sustainable business outcomes.

2. Leadership & Team Development

• Develop and mentor a global team of credit analysts with ability to build new highly competent team for future new scope transition.
• Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
• Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.

3. Credit Policy, Governance & Reporting

• Ensure compliance to credit policies, procedures, and approval matrices.
• Prepare regular reporting for executive leadership
• Improve governance controls and ensure audit readiness.

4. Transformation, Process Optimization, & Strategic Projects

• Drive transformation initiatives to modernize execution of credit risk management such as automated workflows, and digital documentation, as well as developing future new scope.
• Drive continuous improvement in credit processes to reduce handling time, improve data quality, and enhance customer experience

5. Stakeholder & Commercial Support

• Engage with key stakeholders such as Group & Regional Credit Management, Commercial, Procurement, credit insurers, banks, and rating agencies.

Qualifications & Experience

• Bachelor’s Degree in Finance, Business, or related field.
• Over 12 years of experience in credit risk management, with at least 3 years as OTC Leader or Credit Assessment & Risk Management Leader with multinational corporations in B2B industries.
• Proven leadership experience in managing a centralized credit team within an agile environment.
• Good appreciation for championing transformation and digitalization projects.
• Strong analytical, financial modelling, and decision-making skills.
• Well-articulated communication and stakeholder management abilities.
• Advanced proficiency in PowerPoint and project management.
• Mobility: able to travel within and outside Malaysia on needs basis.

Key Competencies

• Commercial Acumen, Leadership & Coaching
• Negotiation & Influence, Resilience & Change Management.
• Business acumen and ability to pre-alert HO Credit Management to mitigate risk exposure while balance commercial growth.

Key Success Indicators (KSIs)

1. Credit Portfolio Quality & Risk Reduction

• Improved Credit terms and Credit limit in accordance of customer’s credit worthiness and payment commitment.
• Stable or improved credit risk ratings across the customer base.

1. Operational Efficiency & Process Performance

• Shortened credit approval cycle times without compromising risk quality.
• Increased automation rates and reduction in manual interventions.
• Improved team productivity by managing high risk profiles and value-added activities.

1. Team Performance & Capability Development

• Enhanced skill levels across the credit team measured through assessments and performance ratings.
• Upskill from credit helpdesk/ assessment to risk-focus business partner.
• Strong employee engagement, retention, and succession readiness within the department.

1. Governance, Compliance & Audit

• Zero major audit findings related to credit governance or compliance from internal and external audit.
• On-time, accurate reporting and adherence to all internal risk policies and external regulatory requirements.

1. Stakeholder Satisfaction & Business Partnership

• Positive feedback from Commercial, Finance, Operations, Legal, and Executive teams.

1. Transformation & Strategic Initiatives

• Successful delivery of digitalization and transformation projects within agreed timelines and budgets.
• Increased adoption and usage of new systems, dashboards, and predictive analytics tools.
• Demonstrated improvements in process effectiveness post-implementation (e.g., fewer exceptions, faster decisions).