Ria Money Transfer Hiring! Full Time API Integration Coordinator in Federal Territory - Ricebowl

General Description

Join our Network Management Team and make a difference in expanding our network for our customers to have more diverse options to send or receive money. We're looking for a self-motivated and innovative Payment API Integration Coordinator, to play a key role in coordinating and integrating new business and support our existing network of payout and sending partners. You'll have the unique opportunity of working with our global partners in different countries.

JOB FUNCTIONS / RESPONSIBILITIES

Key responsibilities include:

API Integration & Maintenance

• Assist in integrating APIs between internal systems and external partners.
• Ensure smooth data exchange and connectivity across platforms.
• Monitor API performance and troubleshoot integration issues promptly.

Technical Support

• Provide first-level support for API-related queries from internal teams and external partners.
• Investigate and resolve API errors, connectivity issues, and data mismatches.
• Escalate complex technical issues to the development team when necessary.

Documentation & Compliance

• Maintain accurate documentation for API configurations, workflows, and troubleshooting steps.
• Ensure compliance with company security standards and regulatory requirements during integrations.

Testing & Quality Assurance

• Conduct functional and regression testing for new API integrations and updates.
• Validate data accuracy and system behaviour after integration changes.

Collaboration:

• Work closely with developers, product teams, and external vendors to implement integration solutions.
• Coordinate with operations and business teams to understand requirements and provide technical support.

Monitoring & Reporting

• Monitor API health and performance using available tools.
• Prepare regular reports on integration status, issues, and resolutions.

Our Ideal Candidate

Education: Bachelor’s degree in computer science, Information Technology, or related field.

Experience:

• 1–3 years of experience in API integration, technical support, or related roles.
• Familiarity with RESTful APIs, JSON, and XML data formats.

Technical Skills:

• Basic understanding of programming languages (e.g., Java, Python, or PHP).
• Knowledge of API testing tools (e.g., Postman, SoapUI).
• Understanding of networking concepts and troubleshooting.

Soft Skills:

• Strong problem-solving and analytical skills.
• Good communication and collaboration abilities.
• Ability to work under pressure and manage multiple tasks.

Additional Advantage:

• Experience with payment gateways or financial integrations.
• Knowledge of security protocols and compliance standards.