ThunderSoft Hiring! Full Time Senior IT Support - Application Engineer (.NET - MES - ERP) in Pulau Pinang - Ricebowl

Senior IT Support / Application Engineer (.NET / MES / ERP)

About the Role

We are looking for a Senior IT Support / Application Engineer to join our IT team in supporting and enhancing internal business applications across manufacturing and enterprise operations.

In this role, you will work closely with cross-functional teams to develop, maintain, and improve both web-based and Windows-based applications that support daily business processes, operational efficiency, and future business growth.

This is a great opportunity for engineers who enjoy a mix of application development, system support, user interaction, and enterprise process improvement.

Key Responsibilities

• Develop, maintain, and enhance internal business applications
• Support existing systems and implement new solutions based on business requirements
• Analyze operational issues and propose technical improvements
• Troubleshoot and resolve application-related issues for end users
• Participate in application lifecycle activities following SDLC methodologies
• Work with databases including MS SQL and Oracle PL/SQL
• Provide user training and application support
• Prepare technical documentation aligned with SOX/process requirements
• Support internal IT operations and basic system administration tasks
• Collaborate with business users, IT teams, and stakeholders on ongoing projects

Requirements

Must-Have Skills

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 2–5 years of experience in:
• Web-based or Windows application development
• Application support / IT systems support
• Strong programming experience with:
• C#
• .NET Framework / ASP.NET / VB.NET
• Database experience with:
• MS SQL Server
• Stored Procedures
• Oracle PL/SQL
• Understanding of:
• SDLC (Software Development Life Cycle)
• Object-oriented programming concepts
• Strong analytical, troubleshooting, and communication skills
• Able to work independently with minimal supervision

Nice to Have

• Experience with:
• Camstar MES
• Oracle ERP
• Manufacturing IT systems
• Exposure to enterprise application environments
• Basic network/system administration knowledge
• Project coordination or stakeholder management experience

Why Join

• Opportunity to work on enterprise-level internal systems
• Exposure to manufacturing and business process digitalization
• Stable long-term engineering environment
• Cross-functional collaboration with operations and IT teams
• Hands-on ownership across development and support lifecycle