AmanahKredit Hiring! Full Time Collections Specialist in Federal Territory - Ricebowl

We are an international financial company actively expanding in the Malaysia market. Our mission is to help customers find effective solutions for resolving their financial obligations. We combine modern FinTech approaches, transparent processes, and a customer-centric mindset to build a reliable environment for both clients and employees.

Due to business expansion, we are looking for a Collection Specialist who is results-driven, eager to grow professionally, and ready to develop together with a strong team.

What you will do:

- Conduct phone negotiations with customers regarding debt repayment

- Communicate with customers via messengers (chat)

- Motivate customers to make timely payments

- Help customers choose the most suitable repayment options

- Verify and update customer information

- Monitor and control fulfillment of financial obligations

What we expect from you:

- Mandatory experience in collection (soft and/or hard collection)

- Strong communication skills and stress resilience

- Ability to conduct tough but professional negotiations

- Result-oriented mindset and motivation to earn more

- Basic PC skills

What we offer:

- Competitive salary: fixed rate + bonus system

- Above-average earning potential based on performance

- Strong team and professional management

- Opportunities for personal development through involvement in exciting projects

- Career growth opportunities

- Comfortable office environment

- Corporate events and team activities

- Possibility to work from home in case of important need after the adaptation period

What is important for us:

- Clear and articulate (fluent and structured) communication

- Ability to persuade and find an approach to different types of customers

- Responsibility and discipline

- Strong motivation to earn and grow

We operate strictly within the legal framework and follow ethical standards in all customer interactions.

If you are driven by growth, results, and ready to take your career in collections to the next level — we are looking forward to receiving your CV! Please send email at ************* & *************