Key Responsibilities
1. Project Coordination
Assist in planning and execution of projects such as renovations, upgrades, and new outlet openings.
Coordinate with contractors, vendors, landlords, and internal teams to ensure timely delivery.
Track project progress and follow up on outstanding works.
Support site inspections and project handovers.
2. Maintenance Support
Support daily maintenance operations across outlets, including preventive and reactive maintenance.
Ensure timely resolution of maintenance issues to minimise disruption.
Assist in scheduling and tracking preventive maintenance works.
3. Cost & Vendor Management
Support cost tracking for projects and maintenance works.
Assist in obtaining and comparing quotations.
Liaise with vendors and contractors to ensure quality work and compliance with requirements.
4. Compliance & Reporting
Ensure works comply with safety standards, company SOPs, and regulatory requirements.
Maintain proper documentation of work orders, quotations, and reports.
Provide regular updates on project and maintenance status.
5. Stakeholder Communication
Coordinate with operations teams on schedules, disruptions, and completion timelines.
Escalate issues where necessary and ensure clear communication across stakeholders.
Key Performance Indicators(KPIs)
Timely completion of projects and maintenance works
Cost control within approved budgets
Reduction in recurring maintenance issues
Quality and compliance of completed works
Stakeholder satisfaction
Working Environment
Multi-site role with regular outlet visits
May require after-hours or weekend support when needed
Requirements
Diploma or Degree in Building, Engineering, Facilities Management, or related field
2–4 years of relevant experience in project coordination or maintenance (F&B/retail preferred)
Basic understanding of M&E and renovation works
Able to manage multiple tasks and work in a fast-paced environment