全职 Assistant Guest Relations Manager 工作, 薪水 up to SGD 4,500, TEMPER PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Assistant Guest Relations Manager

temper. Wine Room & Lounge is seeking a dynamic, service-driven, and charismatic Assistant Guest Relations Manager to join our team. We are looking for a hospitality professional with a passion for guest engagement, nightlife culture, elevated dining experiences, and creating memorable moments in a vibrant late-night environment.

This role is ideal for candidates with prior experience in nightlife venues, hotels, cocktail lounges, or semi fine dining establishments who thrive in fast-paced, guest-facing operations.

Key Responsibilities

• Deliver exceptional and personalised guest experiences from arrival to departure
• Build strong relationships with guests, VIPs, and regular clientele to drive repeat business and loyalty
• Support daily front-of-house and lounge operations to ensure smooth service execution
• Handle guest feedback, special requests, and service recovery professionally and efficiently
• Coordinate reservations, seating arrangements, and guest flow during peak periods
• Work closely with restaurant, bar, and sommelier teams to maintain service excellence and brand standards
• Support event nights, activations, and late-night operations
• Train and mentor front-of-house team members on guest engagement and hospitality standards
• Maintain a polished floor presence and uphold the ambience and energy of the venue

Requirements

• Minimum 3–5 years of experience in hospitality, nightlife, hotel operations, cocktail lounges, or semi fine dining environments
• Strong interpersonal and communication skills with a confident and professional presence
• Passion for hospitality, guest relations, food & beverage, and nightlife culture
• Ability to remain composed and solutions-oriented in a high-volume environment
• Flexible and willing to work irregular hours, weekends, public holidays, and late nights
• Familiarity with reservation systems (SevenRooms) and guest management platforms is advantageous
• Well-groomed, proactive, and highly service-oriented

Preferred Profile

• Experience handling VIP guests and high-profile clientele
• Strong understanding of luxury hospitality and lifestyle-driven service
• Energetic personality with the ability to engage guests naturally and professionally
• Team player with leadership potential and operational awareness

What We Offer

• Opportunity to work within a luxury lifestyle hospitality environment
• Career growth and development opportunities
• Dynamic and vibrant team culture
• Competitive remuneration and staff benefits