Sourceo Pte Ltd Hiring! Full Time IT Infrastructure Specialist-Lead in , Earn up to SGD 1 - Ricebowl

Infrastructure Operations & Service Stability

• Support day-to-day operations across corporate infrastructure platforms including:
• Network (LAN/WAN/Wi-Fi), Internet connectivity, segmentation
• Servers/virtualization (on-premise and cloud)
• Identity & access (AD/Entra ID), DNS/DHCP
• Email & collaboration platforms (Microsoft 365)
• Backup, recovery, storage and monitoring
• Troubleshoot and resolve escalated infrastructure incidents with internal teams and vendors.
• Perform system health checks and service reviews, driving continuous reliability improvements.
• Maintain operational documentation such as runbooks, escalation procedures, and system references.

Cybersecurity, Governance & Resilience

• Support infrastructure security controls including: endpoint posture, firewall/access controls, vulnerability remediation, security logging/monitoring, and privileged access practices.
• Contribute to patching, access reviews, change governance, and post-incident corrective actions.
• Support backup operations, recovery testing, and disaster recovery readiness.

Vendor / MSP Oversight & Project Support

• Coordinate with vendors and managed service providers (MSPs) to ensure quality delivery and timely follow-ups.
• Support technical inputs for procurement, evaluation, and service acceptance activities.
• Assist infrastructure solutioning and delivery support for corporate enhancements and technology refresh projects.